1. Introduction and Scope
This Privacy Policy describes how 66jl handles personal information collected from users within the Philippines. It applies to all users of our website and official applications.
Please note that this policy does not cover third-party websites or services. If you click on a link to leave our site, we encourage you to read the privacy policy of the external site you visit, as we have no control over their data practices.
2. Personal Information We Collect
Account & Identity
Username, password, contact details, and date of birth to establish your account and ensure you meet age requirements.
Verification Documents
Identification documents provided during KYC (Know Your Customer) processes to prevent identity theft and fraud.
Payment Data
Payment method details required to process deposits and withdrawals securely.
Gaming & Activity
Records of games played, transaction history, and betting patterns to maintain fair play and offer support.
Technical Data
IP addresses, browser type, device identifiers, and operating system information for security and site optimization.
Communications
Records of your interactions with our support team to resolve issues and improve service.
3. How We Collect Data
We gather information through three primary channels:
- Directly from you: Information provided during registration, account updates, or verification.
- Automatically: Technical data collected via cookies and server logs as you navigate our platform.
- Partner Providers: Information received from our partner payment processors or verification services.
4. Why We Use Data
Your data is processed for the following essential purposes:
- Account Management: Creating, maintaining, and securing your player account.
- Financial Transactions: Processing ₱ deposits and withdrawals and managing payment records.
- Security: Verifying age, confirming identity, and preventing fraud or multi-accounting.
- Personalization: Tailoring the user experience and content based on your preferences.
- Compliance: Fulfilling legal obligations required for gambling operators in the Philippines.
- Marketing: Sending promotions only if you have explicitly opted in.
5. When We Share Data
We do not sell your personal data to third parties. We only share information with:
- Service Providers: Trusted partners who provide payment processing, identity verification, and technical infrastructure.
- Legal Authorities: When required by applicable law in the Philippines or to protect our legal rights.
6. How We Protect Data
We implement robust security measures to safeguard your information:
- Encryption: Use of industry-standard encryption for data in transit.
- Access Control: Restricted internal access to personal data on a "need-to-know" basis.
- Isolation: Payment data is handled through isolated systems to minimize risk.
- Monitoring: Continuous system monitoring to detect and prevent unauthorized access.
7. Cookies and Tracking
We use cookies to improve site functionality and analyze traffic. For a detailed explanation of the cookies we use and how to manage them, please visit our Cookie Policy.
8. Your Rights
Depending on your location, you have the following rights regarding your data:
To exercise these rights, please contact our support team via the channels available on the Support page.
Note: Even after account closure, certain data must be retained as required by gambling and anti-money laundering rules in the Philippines.
9. How Long We Retain Data
We retain your personal information for as long as your account remains active. Once an account is closed, we keep data only for the timeframe required by applicable law in the Philippines to satisfy regulatory, legal, or audit obligations.
10. Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account was created by a minor, we will immediately suspend the account and delete the associated data.
Parents or guardians who believe a minor has created an account may report this through our support channels.
11. Cross-Border Transfers
Some of our service providers operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during transfer and processing.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically.
13. Contact Us
If you have any questions or concerns regarding your privacy or the processing of your data, please reach out to us via the official channels listed on our Support page.